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Powder Room

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    • Warranty
    • Environment
    PRODUCT DESCRIPTION RESIDENTIAL WARRANTY NON-RESIDENTIAL WARRANTY OUTDOOR WARRANTY
    Name & Finish SKU Structure Finish Cartridge Other Structure Finish Cartridge Other Structure Finish Cartridge Other
    In-Wall Assembly Taps – Spindle Standard Set (H&C) – Solid Brass 14417 Lifetime 2 Lifetime 2 Lifetime 2 Lifetime 2 - - - -
    Pixi Tile Insert Assembly Handle Kit - Brushed Copper 11833 Lifetime 15 Lifetime 2 Lifetime 15 Lifetime 2 - - - -

    Product FAQs


    What’s included with the purchase?

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    2 x Handles
    2 x Back Plates
    2 x Spindle Attachments
    4 x Grub Screws
    1 x Allen Key
    Standard hot and cold spindle
    Diamond-plated hole saw


    What spare parts are included?

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    Rubber O-Ring
    Plastic O-Ring

    M6 grub screw
    Diamond hole saw 60 mm


    Should the plumber or the tiler cut my tile(s)?

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    For a precise cut, we recommend that the tiler cuts your tile to ensure accuracy


    What tools are required to cut the tile?

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    A diamond-plated hole saw is provided to allow you to cut your tile insert. We recommend that the tiler uses a drill press when cutting.


    What is the level of difficulty when cutting the tiles?

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    This requires a very precise cut for your tiles. Therefore, please allow wastage for your tiles. We highly recommend that you have some surplus tiles in case of error.


    Are there any specific types of tiles that are not suitable to cut?

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    Please note that glass tiles and handmade clay tiles are not suitable for the Pixi Tile Insert Tap.


    What tile thickness would you recommend?

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    We recommend that your custom tile insert should be between 5mm – 15mm in thickness. Anything less than 5mm would need to be packed out and anything over 15mm would need to be grinded down. This all depends on the ability of your Tiler.


    Would I need to silicone or grout the tile for it to stay in place?

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    The grub screw locks the tile into place. However, we recommend that you use silicone to better hold the tile against the handle and spindle attachment.


    How should I clean the Pixi Tile Insert Tap?

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    Use natural cleaning products only and no abrasive cleaning cloths.

    - Weekly cleaning with warm soapy water and a microfibre cloth is recommended.
    - Dry after each use to reduce watermarking and surface rust.
    - Use diluted toothpaste and water for hard to reach places and to restore the vitality of the finish.
    - When cleaning, wipe in the direction of the brushed grain to maintain the brushed appearance.
    - For renovations and new builds, flush pipes before first use.
    - To best maintain finish, do not let water pool.


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