Warranty

We offer up to 25 years limited warranty!

Warranty

We offer a 25-year limited warranty

PRODUCT	STRUCTURE	FINISH	CARTRIDGE
Tapware
Shower Mixers & Assembly Taps	25	5	10
Basin Mixers	25	5	10
Wall Mixers	25	5	10
Kitchen & Laundry Mixers	25	5	10

Shower
Shower Heads	10	5	N/A
Hand Showers	10	5	N/A
Shower Rails/Hoses/Handheld BPs	5	2	N/A
Shower Arms/Droppers/BPs	25	5	N/A
Hand Shower Clips	5	2	N/A
Shower Hardware	10	5	N/A

Sinks
Kitchen sinks	25	5	N/A
Basin Sinks	5	5	N/A
Stainless Basin Sinks	10	5	N/A

Baths
Solid Surface	5	5	N/A
Acrylic	5	5	N/A

Spouts
Bath spouts	25	5	N/A
Floor Mounted Bath Spouts	10	5	10

Accessories
Kitchen Accessories	10	5	N/A
Bathroom Accessories	10	5	N/A
Stainless Steel Accessories	10	5	N/A

Bottle Traps/Pop-Up Wastes	5	5	N/A

Hardware
Cabinetry Pulls	10	5	N/A
Door Handles	5	2	N/A
Stand-offs/Spigots	10	2	N/A
Toilet Buttons	5	2	N/A

How to make a claim

For all warranty enquiries, please fill out our form below and lodge your concern. Please note all fields must be completed and photographic evidence supplied in order to lodge your claim. Once submitted our After Sales team will be in touch with a resolution.

Our warranty terms and conditions can all be found below the form.

Name*
First Name Last Name
Address*
Street Address City Country
Email*
Phone*
Product Information:*
Order # Product Name & SKU
Description of the Issue:*
Photographic Evidence of Issue:*
Drop files here or

Accepted file types: jpg, gif, png, jpeg, mp4, mov, wmv, avi, mkv.
Please submit at least two photos displaying the issue and include an additional photo with the product batch number. The product batch number can be found on the box as per image below.
Disclaimer:*
I have read and understood the terms and conditions below.
Our goods come with guarantees that cannot be excluded under the UK Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To the fullest extent permitted by law, ABI excludes all liability for damage or injury to any person, damage to any property and any indirect consequential or other loss or damage.
To see all details on warranty conditions and exclusions please see link below.
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Terms & Conditions

Our goods come with guarantees that cannot be excluded under the UK Consumer Rights. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To the fullest extent permitted by law, ABI excludes all liability for damage or injury to any person, damage to any property and any indirect consequential or other loss or damage.

To see all details on warranty conditions and exclusions please see below.

Sinks Tapware Shower Arms/Droppers/BPs

Pop-Ups and Bottle Traps Stainless Steel Basins Tapware and Showers Accessories Additional

Basin Sinks Additional Hoses/Hand Helds/BPs and Rails