Select the items that you wish to return from this order and include a
reason. If you are returning multiple orders in the one parcel, you will
need to create a return entry for each order #.
Step 4.
Confirm your address and acknowledge ABI’s return policy.
Step 5.
Once you have submitted your return, you will be emailed a Return Summary PDF.
Please print and ensure this is included with all returned items.
You have 30 days from date of purchase to return any items for change of mind. Items returned after
the 30 day period may be eligible for a credit note only.
Ensure you lodge your return via our Returns Portal.
Delivery costs are non-refundable and return postage is at the expense of the
customer.
All items must be in original condition, no writing or damage to the packaging
and uninstalled. We recommend all returned items are sent with postal tracking
and insurance.
All returns will undergo a quality check upon return to ABI. ABI will email once
your return has been processed. Please allow 14 days for this.
The value that is credited is the amount paid after any discounts. Discounts are
applied equally over each individual item on the order. ABI does not accept
returns on Baths, colour samples or discontinued items.
Order Number :
All Items
Reimbursement Method:
Please note ABI does not accept
returns on Baths, colour samples or discontinued items.
Return Conditions.
Please tick below to acknowledge our returns guidelines :
The items have not been installed.
The items are in their original condition and packaging.
The ABI product boxes do not have writing or stickers on them.
I have used a separate box and/or satchel.
Disclaimer
By clicking the below check box I agree :
I have read and understood the Terms and
Conditions. I understand that all items will undergo a quality
check before being processed.
I understand that any items that have been installed
or are not in their original condition may not be eligible for a refund and a fee may apply.
I understand return postage is at my own cost.
I understand any applicable customs fees will be
at my expense.
I understand the cost of having a damaged
product returned to the me will be at my expense.
ABI recommends that all return items are
processed with tracking and insurance as ABI accepts no liability if the returned item
is lost or damaged in transit.
ABI Return Form
Your Details:
Name:
Email:
Return Address: UK Xpress, Unit 2 Forest Row Business Park, Station Road, Forest Row, East Sussex, RH18 5DW
Order Number:
Reimbursement Method:
Reason for Return:
Returns Condition:
Please Check Product Name and Quantity Before Continuing
Quantity
Product Name
Important Order Information
Please click
‘submit’ to lodge your return.
A Returns Summary Document will be emailed to you separately once you click submit. This
must be included with your returned items.
Return Address
UK Xpress,
Unit 2 Forest Row Business Park,
Station Road,
Forest Row,
East Sussex,
RH18 5DW
You have 30 days from date of purchase to return any items. Items
returned after the 30 day period may be eligible for a credit
note only.
Ensure you lodge your return via our Returns Portal below.
Delivery costs are non-refundable and return postage is at the
expense of the customer.
All items must be in original condition, no writing or damage to
the packaging and uninstalled. We recommend all returned items
are sent with postal tracking and insurance.
All returns will undergo a quality check upon return to ABI. ABI
will email once your return has been processed. Please allow 14
days for this.
The value that is credited is the amount paid after any
discounts. Discounts are applied equally over each individual
item on the order.
Please
note ABI does not accept returns on Baths, or
discontinued items.
How to lodge a return
All items must be returned via the original place of purchase.
Please note ABI does not accept returns on Baths, or
discontinued items.
Select the items that you wish to return from this order and
include a reason. If you are returning multiple orders in
the one parcel, you will need to create a return entry for
each order #.
4.
Confirm your address and acknowledge ABI’s return policy.
5.
Once you have submitted your return, you will be emailed a
Return Summary PDF. Please print and ensure this is included
with all returned items.
Return Address
UK Xpress,
Unit 2 Forest Row Business Park,
Station Road,
Forest Row,
East Sussex,
RH18 5DW
Please fill out the form below and we'll get back to you shortly.
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