Your Return Has Been Submitted.
We endeavour to process your return as soon as possible, though this can take up to 7 days from when the items arrive at our warehouse. You will be notified via email once your return is finalised.If you have any questions regarding your return, you can contact our team at [email protected].
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Return Address
4 Forest Park Way, Pease Pottage, Crawley, United Kingdom RH11 9ZG
Mon-Fri
8:30am - 4:30pm
Sat
Closed
Sun
Closed
Return Form
Items
Error
Important Information
We’re sorry to hear that you are not satisfied with your order. Before you start your return, please read and understand our Returns for Change of Mind Policy.
Your return must arrive at our returns facility within 60 days to be eligible for a refund or store credit. Items returned between 60-90 days are eligible for a store credit only.
All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.
Please note: We do not accept returns for change of mind on:
Clearance or sale items.
Special order items.
Order Number :
Alternate Email
If you'd like a copy of the return summary sent to a different address, enter it below.
The Order email will also receive a copy.
Delay Notice
Returns are currently taking up to 10 business days to process from when they arrive at our warehouse. Thank you for your patience.
Important Information
Before you start your return, please read and understand our Returns for Change of Mind Policy here.
This returns portal is only applicable for orders placed directly from the United Kingdom ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.
For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.
Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.
Error
Important Information
We’re sorry to hear that you are not satisfied with your order. Before you start your return, please read and understand our Returns for Change of Mind Policy.
Your return must arrive at our returns facility within 60 days to be eligible for a refund or store credit. Items returned between 60-90 days are eligible for a store credit only.
All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.
Please note: We do not accept returns for change of mind on:
Clearance or sale items.
Special order items.
Return
Warehouse Returns
If you are in the area, you may return your order directly to our warehouse during operational hours.
4 Forest Park Way, Pease Pottage, Crawley, United Kingdom
RH11 9ZG
Mon - Fri, 8:30am - 4:30pm.
Please select how you will return your items
Disclaimer
Correct
Please ensure that all products and their packaging are returned in their original condition or as delivered.
Incorrect
Packaging or products that show signs of wear, damage, or alterations will not be accepted.
Summary
ORDER NAME
ORDER NUMBER
RETURN NOTES
HOW WOULD YOU LIKE TO RETURN YOUR ITEMS
ITEMS TO RETURN
Total return weight: --
Delay Notice
Returns are currently taking up to 10 business days to process from when they arrive at our warehouse. Thank you for your patience.
Return Summary
Please check that the return summary is correct prior to submitting.