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Your Return Has Been Submitted.

We endeavour to process your return as soon as possible, though this can take up to 14 days from when the items arrive at our warehouse. You will be notified via email once your return is finalised.

If you have any questions regarding your return, you can contact our team at [email protected]

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Order Details

An Error Has Occurred

Please check that the details entered match the billing details on your order. If the error persists, please contact [email protected]

Important Information

Before you start your return, please read and understand our Returns for Change of Mind Policy.

This returns portal is only applicable for orders placed directly from the United Kingdom ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.

For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.

Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.

ORDER NAME
ORDER EMAIL
ORDER NUMBER
Start Return

Items

An Error Has Occurred

Please check that the details entered match the billing details on your order. If the error persists, please contact [email protected]

Important Information

We're sorry to hear that you are not satisfied with your order. Before you start the returns process, please review our Returns for Change of Mind Policy.

Your return must arrive at our warehouse within 30 days of dispatch to be eligible for a refund or store credit. Items returned between 30-90 days after dispatch are eligible for a store credit only.

All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.

Please note: We do not accept returns for change of mind on:
• Clearance or sale items.
• Special order items, including vanities and tiles.

Order Number :
  All Items

Customer's Return Notes
  All Items
Reimbursement Preference

Refunds are processed to the original form of payment used at the time of purchase.

The value refunded or credited is the amount paid after any discounts. Discounts are applied equally over each individual item on the order.

Continue

Return

Return Option
 I will arrange my own courier (We recommend using a postal method with tracking, and keeping up to date with tracking information)

Disclaimer

 I understand that all items will undergo a quality check in ABI’s warehouse before being processed.
 I understand that any items that have been installed or are not in their original condition may not be eligible for a refund, and a fee may apply.
 I understand that return postage is at my own cost.
 I agree and accept return terms and conditions.
Continue

Summary

Return Summary

Please check that the return summary is correct prior to submitting.

ORDER NAME


EMAIL


ORDER NUMBER


REIMBURSEMENT METHOD



REASON FOR RETURNING PRODUCT NAME AND QUANTITY

CUSTOMER RETURN NOTES


DISCLAIMER

I have agreed and accepted the return conditions


HOW WOULD YOU LIKE TO RETURN YOUR ITEMS

I will arrange my own courier


An Error Has Occurred

Please check that the details entered match the billing details on your order. If the error persists, please contact [email protected]

This order is outside of our returns for change-of-mind timeframe

Please check that the details entered match the billing details on your order. If the error persists, please contact [email protected].

This order is outside of our returns for change-of-mind timeframe

Please check that the details entered match the billing details on your order. If the error persists, please contact [email protected].

Important Information

Before you start your return, please read and understand our Returns for Change of Mind Policy here.

This returns portal is only applicable for orders placed directly from the United Kingdom ABI Interiors website or showroom. If you have placed an order through one of our trade accounts, you will need to contact them to initiate a return.

For orders placed from our Australian or New Zealand store, please arrange your return through the relevant country's website.

Please note: If you wish to amend an order that has not been dispatched yet, or contains an item on backorder, please contact [email protected] for assistance.

An Error Has Occurred

Please check that the details entered match the billing details on your order. If the error persists, please contact [email protected]

Important Information

We're sorry to hear that you are not satisfied with your order. Before you start the returns process, please review our Returns for Change of Mind Policy.

Your return must arrive at our warehouse within 30 days of dispatch to be eligible for a refund or store credit. Items returned between 30-90 days after dispatch are eligible for a store credit only.

All products must be returned in unused and uninstalled condition. This includes no writing or damage to the packaging.

Please note: We do not accept returns for change of mind on:
• Clearance or sale items.
• Special order items, including vanities and tiles.

Return Summary

Please check that the return summary is correct prior to submitting.

How to return your items:

Returns Summary

You will receive an email directly from ABI Interiors containing your returns summary. Please print this and include it inside the package upon return.

Package your return

Please ensure that all products and their packaging are in original condition prior to returning.

Post Your Return

We advise you to send your package with postal tracking and insurance. All items are the sender’s responsibility until they arrive at our warehouse. We cannot process a return for items that have not been received.

Return Facility Details

Please see the return address below. ALternatively, you are welcome to drop it off at our London showroom.

Unit 424-425 Design Centre East,
Chelsea Harbour, London,
SW10 0XF

Submit Return
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