What happens during a design consultation?Sam Godfrey2021-07-30T02:03:53+00:00Our design specialists provide a service to help with your renovation or new build. You will receive advice on which of our products and various finishes would work best in your space. You will also receive details about the installation process and get an idea on project timeframes. Finally, we will provide an itemised quote for your complete renovation.
What are the benefits?Sam Godfrey2021-07-30T02:04:25+00:00Our design consultations give you a clearer picture of your interior design journey and provide reassurance of your selections. We offer specialised services with a knowledgeable point-of-contact that will support you during the entire renovation process.
What do I need to know before booking a consultation?Sam Godfrey2021-07-30T02:02:17+00:00It is recommended that you have an idea of what design you want to achieve for your renovation and to familiarise yourself with our product range. This will help you get the most out of your design consultation.
How do I prepare?Sam Godfrey2021-07-30T02:05:06+00:00The best way to prepare for a design consultation is to gather some of your design ideas and inspiration. This could include putting together a mood board, some imagery or drawings. Bring these along on the day, so we can hit the ground running with your design consultation.
Can ABI Interiors products be installed outside?Gabrielle Hows2021-04-27T04:44:41+00:00Unless specified for outdoor use, our ranges are designed for internal use and are not warrantied for outdoor use.
This is due to the coatings being exposed to harsher conditions and UV light outside.
What happens to my refund if my card has expired or is no longer in use?ABI-UK Development2021-03-02T23:17:11+00:00
All refunds are processed back onto the same card that was used at the time of purchase. We cannot process a refund on a different card. Please allow 10 business days for the funds to reflect in your account.
If the card used at the time of purchase has expired or has been cancelled, generally the bank will redirect the refund to your new or replacement card. If you do not have a new card, generally the bank will redirect this to the bank account. Please note, this is in most cases, if you have not received the funds within 10 days please get in touch with our After Sales team.
I am returning items across two orders, can I return items in the same parcel?ABI-UK Development2021-03-02T23:16:20+00:00
Yes of course. If you are returning an item across two different orders, please lodge your return twice via our online returns portal and include both ABI Return Summaries in the parcel upon return.
We endeavor to process returns as soon as possible however this process can take up to 14 business days from when the items arrive at our warehouse. You will receive an email from our team once your return has been processed.
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