Do ABI products come with a warranty?Leandro Barbosa2022-05-17T23:49:53+00:00
ABI Interiors offers a 25-year additional warranty for residential customers. More information on warranty conditions can be found here. For further information, please email [email protected].
What do I do if a component is missing or my item does not meet quality expectations?Leandro Barbosa2022-05-17T23:50:02+00:00
Visit our website and complete the warranty and product inquiry form here. Please include photos of what has been received and your order number so our team can assist as quickly as possible. For urgent enquiries, please contact our team via phone after the form is completed.
What do I do if I have trouble during installation?Leandro Barbosa2022-05-17T23:50:11+00:00
We recommend all products be installed by a licensed tradesperson to ensure they are correctly and safely installed. Please ensure that the specification and installation guide has been reviewed and all required components are on-site. If you require further guidance, please visit our website and complete the warranty and product enquiry form here. Please include photos of what has been received and your order number so our team can assist as quickly as possible. For urgent enquiries, please contact our team via phone after the form is completed.
Can ABI Interiors products be installed outside?Gabrielle Hows2022-05-17T23:50:20+00:00
Unless specified for outdoor use, our ranges are designed for internal use and are not warrantied for outdoor use.
This is due to the coatings being exposed to harsher conditions and UV light outside.
What is the best way to care for my ABI products?ABI-UK Development2022-05-16T22:40:01+00:00
Our Care Guide can be found here. Any products damaged by not following our Care Guide will not be covered under warranty.
How do I process a warranty claim?Sam Godfrey2022-05-16T22:48:49+00:00
To lodge a warranty claim, please visit our warranty portal here. For more information about our warranty policy, click here.
Do ABI products come with a warranty?Sam Godfrey2022-05-16T22:49:06+00:00
ABI Interiors offers a 25 year limited warranty for residential customers. For more information on residential warranty conditions, click here. Please note our commercial warranty differs from our residential warranty and can be found here.
As a UK consumer you have certain statutory rights in relation to the goods you purchase from us. Should our goods not meet these statutory rights, you are entitled to certain remedies. Please see our terms and conditions for more details.
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