Unfortunately, we are unable to modify orders once they have been placed. We recommend triple checking all orders before checking out online and making sure everything is accounted for.
If the order is of a very large quantity of a particular item, ABI can definitely look into customising the size or specifications of a product however, this is limited to bulk orders where payment in full will be required before production.
There are multiple ways to purchase ABI products. You can send through your schedules, tenders or purchase orders to our sales team to put together a quote or invoice for you via email, you can call through to speak to a member of our team over the phone and have a quote or email sent through to you or if you are comfortable in doing so, you are more than welcome to shop online and use your unique code to apply your discount to your shopping cart.
Yes, all of your quotes, invoices and completed orders are kept in your digital file to ensure that we can always have accurate and up to date records for you.